Garage Door Tips & How-Tos

If your garage door will not close all the way

Hold the button on your wall-mounted opener until your door fully closes. If the door closes, the issue is most likely with your photo eyes or sensors.

Check your photo eyes: one should be solid green and one should be a solid yellow/red. If they are flashing, they are either not aligned, need to be cleaned, or the wires are loose.

If your garage door will not open

First check to see if the spring is broken — if so, do not run your operator. If your spring or springs appear to be intact, check to see if one or both of your cables are off.

If your cables are properly connected and aligned, pull the release cord from your operator rail and you should be able to manually open and close your door until service can be provided.

How to program the universal wireless keypad

Activate the keypad by opening the battery compartment, pulling the protective tab, and reinstalling the compartment door. Find the brand and specifications for your opener, then locate the programming or learn code button on your opener.

To factory reset, press both the program and up/down keys at the same time and hold for five seconds until you hear a tone. Then enter a personal PIN of three to eight digits, enter the ID number of your opener, and press the learn button for two to three seconds — pressing the up/down key once every two seconds until the opener operates. The keypad can be programmed to up to three individual garage door openers.

Control your door from anywhere

The OHD Anywhere retrofit kit lets you take complete control of your garage door any time, anywhere. Before you start, verify you can receive a strong Wi-Fi signal in your garage — at least two bars where you will mount the door control module.

Download the free app, create an account with your name, email, and zip code, and activate. The retrofit kit works with any combination of OHD Series 2 wall controls and most competitor brands.